C.A. Miller, H.B. Funk

Several different architectures for adaptive automation systems have now been demonstrated. Yet users remain ambivalent them - as our own work on the U.S. Air Forces Rotorcraft Pilots Associate (RPA) reveals. Thus, we argue, research should be shifting away from how adaptive interfaces and automation can be made to work, and onto how they should behave in conjunction with human users. We find it useful to think about behavioral details and roles and responsibilities in terms of various "etiquettes" for human-machine interactions. Results from RP A suggest that one aspect of establishing acceptable etiquette may be more and better inclusion of "meta-communication" on the part of the system-the ability to report and accept feedback on the systems perceptions and intentions. We discuss these results in the broader context of etiquette recommendations for adaptive automation systems.

8th Conference on Cognitive Science, Neubiberg, 2001

Book Chapter

englisch

A5, 10 Seiten

DGLR-Bericht, 2001, 2001-04, CSAPC 01 - 8th Conference on Cognitive Science - Approaches to Process Control "The Cognitive Work Process: Automation and Interaction"; S.329-338; 2001; Deutsche Gesellschaft für Luft- und Raumfahrt - Lilienthal-Oberth e.V., Bonn

NA

cognitive systems

Bestellbar

2001