C. Owen

This paper presents a detailed analysis of individual and collective cognitive work processes in one type of work activity - air traffic control (ATC). The presentation is based on completed PhD research findings investigating the influence of organisational contexts on workplace learning. The research used data collected from 100 semi-structured interviews conducted in three ATC workplaces, observations of A TC work practices and the authors active participation as a training provider and process facilitator within a range of organisational change events. This paper draws on these data to demonstrate how changing organisational structures and cultures, enabled and constrained learning and action involving individual, social and distributed cognition. During the study a semi-automated air traffic control system was introduced (The Australian Advanced Air Traffic Control System or TAAATS) giving the author the opportunity to compare and contrast the impact of technological change on learningful work activity.

8th Conference on Cognitive Science, Neubiberg, 2001

Book Chapter

englisch

A5, 10 Seiten

DGLR-Bericht, 2001, 2001-04, CSAPC 01 - 8th Conference on Cognitive Science - Approaches to Process Control "The Cognitive Work Process: Automation and Interaction"; S.69-78; 2001; Deutsche Gesellschaft für Luft- und Raumfahrt - Lilienthal-Oberth e.V., Bonn

NA

air traffic control, aeronautics

Bestellbar

2001